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(3 yrs) Business Account Coordinator(TDS)—Answered incoming calls from business <br /> customers. Provided customer service regarding their phone services by updating & <br /> maintaining their accounts. <br /> ,--municipal or Other type of Government: None <br /> 3. Describe any experience you have had in utility billing. <br /> Held the position of Billing System Specialist at TDS. My responsibility was to audit, update <br /> and maintain the billing system to insure proper and accurate telephone billings to TDS's <br /> customers. <br /> 4. Describe in detail your experience with Microsoft Excel, Access, Powerpoint and Word. <br /> I have 18 years experience using Microsoft Excel and Word. 2 yrs experience using Access . <br /> I am familiar with Powerpoint but have not had the opportunity to actually use it. <br />