10.01A - Job Description Amendments

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G. Responsible for word processing letters, memos, resolutions, licenses, business cards, etc. H. Assists Clerk's Office with election process I. Maintains key holder list in Clerk's Department J. Enters �ayable information into accountin�system K. Enters information on Citv's Website T D,.,.,.o ,,;i � ,. „�� ao�.,,.��.-.o�� ✓. 1 IVV\:n K. Serves as notary public L. Other duties as assigned Reguired Knowledge, Skills, and Abilities: • Knowledge of general office practices and procedures • Exceptional customer service and public relations skills • Ability to work cooperatively with staff, general public, and state & local agencies • Ability to prioritize duties, work independently, and problem solve • Ability to present positive and professional image of the City • Ability to use computer and related software as well as other related office equipment • Ability to keyboard rapidly and accurately • Ability to maintain confidentiality of sensitive material • Ability to work with frequent interruptions by phone and public visits • Ability to perform mathematical calculations and maintain accurate records Minimum Qualifications: • High school diploma or equivalent • Previous experience in customer service • Previous experience working in an office setting • Valid Class D Driver's License Preferred Qualifications: • Previous experience in municipal government � Previous experience in utility billing and billing software • Previous experience with Microsoft Office software Physical Job Requirements: • Must be able to sit for long periods of time • Ability to hear and speak when conversing in person or by phone • Ability to see and read reports, correspondence, computer screens, and other documents S:\Sandy Documents\Employees\Job Descriptions\Revisions�2013\Utility Billing Clerk.doc Page 2