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Amy Sjoblad <br /> 26165 Mitchell Court Nisswa, MN 56468 • <br /> PROFESSIONAL PROFILE <br /> Team-oriented professional with emphasis in management, member relations, sales, and coaching of staff. <br /> Excel in managing multiple projects concurrently with strong detail,organization, problem-solving and <br /> follow-through capabilities. Outstanding customer relationship management skills. Known for being <br /> resourceful, efficient and conscientious. Strive for accuracy and quality. <br /> PROFESSIONAL EXPERIENCE <br /> Branch Manager Mid MN Federal Credit Union Pequot Lakes 2011-Present <br /> Manage Federal credit union branch consisting of 37,000 members. Responsible for all branch <br /> operations. Manage and coach a staff of three. Facilitate training. Accomplishments include: <br /> • Opened new branch of credit union. Grew membership from 0 to over 2000 members. <br /> • Successfully exceeded all sales goals since branch opened in 2011 <br /> • Member survey,overall average scores have exceeded goal <br /> • Branch Champion of core conversion,August 2015 <br /> • Effective leader with management duties as primary duties and back-up Teller and Loan Officer <br /> responsibilities <br /> • Promoted from HR Generalist to Branch Manager of new branch, October 2011: <br /> HR Generalist Mid MN Federal Credit Union Baxter 2006-2011 <br /> Generalist within a Federal credit union consisting of 103 employees. Advise management and <br /> employees on policies and benefits. Recruitment. Facilitate training. Employee communications. <br /> Administer benefits program. Maintain HRIS system. Process payroll. Manage worker's compensation. <br /> Accomplishments include: <br /> • Coach employees regarding policies and succession planning. <br /> • Improved the recruitment process to include online applications and candidate tracking system. <br /> • Streamlined the payroll process resulting in increased efficiency and increased partnership with <br /> the Accounting department. <br /> • Created and presented career development workshop for teen and adult members. <br /> • Recipient of Peer Choice Award. Employee and Member Excellence Nominee. <br /> HR Generalist Cuyuna Regional Medical Center Crosby 2005-2006 <br /> Recruitment for medical campus. Supported Human Resources functions to include policy and job <br /> description review. Interviewed and coached external and internal candidates. <br /> • Recruited Certified Nursing Assistants, LPN's, Aides, etc. <br /> • Selected to assist in the update of job descriptions to ensure compliance <br /> • Coordinated the scheduling of Nursing Assistant class <br />