09.03 - Exhibit 5 - Draft Final Water Ordinance

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1. Landlords and Tenants — Landlords who are owners of property shall be responsible for tenants' utility charges. Utility bills will be sent to the Landlord. The Landlord, as owner of the property, will be responsible for all aspects of the utility account including setting up the account, requesting to have the water turned on or off, requesting changes to the account, and responsible for paying the City for said charges. Section 15 -2.8. SHUT OFF FOR NON - PAYMENT UTILITY BILL 1. The City shall endeavor to collect delinquent utilities accounts promptly. Partial payment on water accounts will be accepted at any time during the billing cycle. In the event that full payment cannot be made by the due date, arrangements for a payment schedule can be made through the City Clerk's office. In any case where satisfactory arrangements for payment has not been made, the city may, after the procedural requirements of this Chapter have been complied with, order the appropriate city department to disconnect the utility service to the delinquent customer. When water service to any premises has been disconnected, service shall not be restored except upon the payment of all delinquent amounts plus a reconnection charge. The city shall not be liable for any damage to persons or property caused in whole or part by the discontinuance of water service. 2. Disconnect Policv A. A customer who is two months delinquent on the customer's account shall receive a disconnect letter with the customer's third month utility billing statement. The disconnect letter shall state, among other things, that the entire three months of billings must be paid by the close of business on the last business day of such third month. B. The customer shall have until the close of business on the last business day of such third month to pay the past due amount plus the amount due for the third month. C. If the account is not paid in full by the close of business on the last business day of such third month, the customer's utility service shall be disconnected on the second business day of the fourth month; except disconnections shall not occur on Fridays or holidays. D. If a customer receives a disconnection notice and desires to make payment arrangements, the property owner shall call City Hall to make such request prior to the disconnection date. A one month extension may be considered if the account will be paid in full by