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(2) A statement that failure to pay the combined amount due by the close of <br />business on the due date may result in disconnection of water service to <br />the property; <br />(3) The due date which shall be the last business day of the following month <br />( either April or August, respectively); and <br />(4) The contact information for a City employee, and a statement that the <br />customer may contact the designated City employee prior to the due date <br />to discuss a payment plan; <br />(5) The proposed disconnection date: <br />6) The person who is responsible for the delinquent account has the right to <br />appeal the City staff determination to disconnect service to the City <br />Council by filing a written request to appeal with the City Administrator. <br />The appeal must be filed with the City Administrator within ten days of <br />the date of the notice of disconnection; and <br />(7) The City may additionally certify delinquent charges to the county for <br />collection in accordance with Section 15-2.8, subsection 3. <br />B. The customer shall have until the close of business on the last business day of <br />April and/or August to pay the past due amount plus any current amount due. <br />C. If the account is not paid in full by the close of business on the last business da <br />of April and/or August the customer's utility service may be disconnected on the <br />second business day of May and/or September or as otherwise provided in the <br />disconnection of water service notice. Disconnections shall not occur on Fridays, <br />holidays or during the period from October 15 through April 15 (the cold weather <br />rU <br />D. Before disconnection of water service to a propertv, a second notice of <br />disconnection of water service shall be provided to the owner of record and <br />occupants of the property at least ten (10) calendar days prior to the date of <br />disconnection of service. The City shall hang the red disconnect notice in at least <br />one conspicuous location in or on the customer's building: The notice shall state <br />the following: <br />The City intends to disconnect water service due to delinquent payments; <br />The proposed disconnection date;. and <br />