Council Mail 11-01-2011 - Laserfiche WebLink

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Imorovine Customer Service `, Our top priority is excellent customer service. We took deliberate steps in making sure we get feedback from our customers to help us improve our service. We sent out two surveys to property owners during property inspections for the quintile and during the valuation appeals process. The responses to the surveys came back very favorable to the office. 100% of surveyed customers responded that they were treated with respect and professionalism, and we received 90% or higher approval ratings for our service in other key areas. We also held two educational seminars — in Ideal and St. Mathias Townships - for property owners on the eligibility and benefits of the green acres, rural preserves, managed forest, and sustainable forest incentive act programs. Public response to them was very positive. We will host more educational seminars for property owners in the near future. We look forward to providing the customer service you expect from us. We know that everyone will not always agree with us, but we are committed to professional, respectful service to all. Please contact our office with any questions you may have. Thanks and have a great autumn! Office of Public Land Management Kirk Titus, Land Services Supervisor Forest Certification Surveillance Audit The Minnesota Counties Sustainable Forestry Cooperative successfully completed the annual Sustainable Forestry Initiative and Forest Stewardship Council certification audits. Crow Wing County, along ✓ith Beltrami, Carlton, Clearwater and Koochiching counties are members in the forestry cooperative. This unique partnership has resulted in lower costs, increased efficiencies and the sharing of best practices. The County had a very successful audit. The audit concluded with four minor corrective actions requests (CARS) and two observations for improvement. Improvements to policies, procedures and increased training will satisfy the corrective action requests and enhance the overall sustainable forest management system. The result is our County Forest lands continue to be managed in an environmentally sound and sustainable manner, according to the world's top two independent certifying entities! The next audit is scheduled for January 2012 National Park Service Designates Milford Mine as Historic Place The National Park Service in Washington DC has announced that Milford Mine Historic District is officially listed on the National Register of Historic Places. The National Register of Historic Places is the formal record of the Nation's historic places and can include districts, sites, buildings, structures and objects. These places must meet strict criteria in order to be listed in the National Register. The Milford Mine Historic District is the site where forty -one miners lost their lives in the worst mining disaster in Minnesota history in 1924. The site is located on the Cuyuna Iron Range, northwest of Crosby and covers approximately 180 acres of Crow Wing County managed land. Crow Wing County is currently working on a four -phase project to complete the memorial park. Phase One, which was completed last fall, included the construction of an access road, parking lot and canoe launch. Future construction phases will include walking trails, a picnic shelter and interpretive and educational signs. The County has applied for a Legacy Parks and Trails Grant to complete phases two and three of this project.