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Agenda Item 10.2 - PSN Service Agreement
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11-05-2013 Council Meeting
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Agenda Item 10.2 - PSN Service Agreement
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PAYMENT SERVICE NETWORK, INC. SERVICE AGREEMENT <br />SCHEDULE "B" Fee 5chedule for Utilities <br />The items marked with an "X" are applicable to this Agreement. <br />� Setup/Equipment Fees <br />� One-time Setup <br />� Web Customization Custom <br />� Mobile App Standard <br />I � I Training <br />I� � Software Integration I Civic <br />�❑ � Custom Programming <br />❑ I Integrated Swipe Credit Card Setup I <br />❑ I Check Scanning Equipment � <br />❑ Credit Card Swipe Machine ( <br />Monthly Fees <br />� Gatewayfor each PSN Account Online/Mobile Only <br />(� Bank Bilt Pay e5olution/eCash Solution <br />$99.00 Paid by Account Holder <br />$200.00 Paid by Account Holder <br />$0.00 NA <br />waived NA <br />$ inciuded I NA <br />I$ I NA <br />I$ I NA <br />I $ NA <br />I $ NA <br />$ 0.00 NA <br />$ NA <br />I Mobile App I $ I Nq I <br />�❑ Outbound Auto-Call Messaging � �$ � NA I <br />I❑ Integrated Swiped Credit Card � I$ I NA I <br />� Transaction Fees I <br />� (all fees are per item; unless otherwise noted, only one fee will be charged per transaction) <br />��Online/Mobile � Gross Deposit I$.SO I Paid by Account Holder <br />eChecking or eSavings � <br />� Payment �❑Automated Phone Gross Deposit $ NA � <br />�Live PSN Rep , Gross Deposit $ NA � <br />Credit Card Payments Online/Mobile Gross Deposit $.SO Paid by Account Holder � <br />� � MasterCard � VISA I❑Automated Phone I Gross Deposit I* I NA I <br />� Discover ❑ AmEx I�Live PSN Rep �i Gross Deposit * I Nq I <br />--- . __.._.. --- - - - - - ---- ..,.. _ _ - - — _ -----... .. . . _ . _. _ .. - - ---- - -._..._ . <br />❑ � Bank Bill Pay eSolution (bank-issued checks) NA $ Nq I <br />_.. __ . _ . .__ _..---- - <br />�❑ eCash Solution � NA $ - �.NA ..__..__- --...----._- <br />�❑ Auto-Post Check Scanning (Check z1 or RDC) � NA $ Nq � <br />�❑ � Virtual Point of Sale Terminal �VPOST) � NA $ NA � <br />�❑ � Basic Credit Card 5wipe � NA $ � NA � <br />I❑ � Cash Distribution � NA �$ � Nq � <br />� Other Fees I <br />�� Annuai Security Compliance (6illed annualiy) Due each December $89.00 Paid bV Account Holder � <br />Only answered calls get <br />❑ Outbound Auto-Call Messaging assessed the fee; recording 15c per minute, NA <br />device pickups are 2 minute minimum <br />considered answered. <br />NSF (for online and phone check/savings <br />� transactions with insufficient funds) I $35.00 I Paid by Customer <br />❑ NSF (for scanned and VPOST checks) � �$ � NA � <br />N5F (for Cash Distribution transactions with I A second violation can be I I <br />� insufficient funds) cause for disconnection of $ NA <br />Cash Distribution So�ution <br />� � Chargeback (for credit cards that are disputed) � �$15.00 � Paid by Account Holder � <br />� If this box is checked, it indicates that Account Holder also has an agreement with a Merchant Provider. <br />� If this box is checked, it indicates that Account Holder will be billed per item fees for credit card transactions by the Merchant Provider <br />Net Deposits are Customer payment deposits less Transaction Fees. <br />Gross Deposits are Cuslomer payment deposits including Customer paid Transaction Fees, if any. <br />11/�te: �ank interc9a�rz,�rA r�a�.� �r� subje�t frs cFrange; fherefore, fPais quc�tc: is v�ll� fpr 1"s d��s frorn a�la�� c�� i,s�are. 8 <br />Payment Service Network, Inc. � 2�30'1 International Lane, Madison WI 53704 � www PaymentServiceNetwork.com <br />
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