11.01 - Job Evaluation Committee Recommendations

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H. Assists Clerk's Office with election process L Maintains key holder list in Clerk's Department J. Process mail for all departments K. Serves as notary public L. Other duties as assigned Reauired Knowled�e, Skills, and Abilities: • Knowledge of general office practices and procedures • Exceptional customer service and public relations skills + Ability to work cooperatively with staff, general public, and state & local agencies + Ability to prioritize duties, work independently, and problem solve • Ability to present positive and professional image of the City • Ability to use computer and related software as well as other related office equipment + Ability to keyboard rapidly and accurately • Ability to maintain confidentiality of sensitive material • Ability to work with frequent interruptions by phone and public visits + Ability to perform mathematical calculations and maintain accurate records Minimum Oualifications: • High school diploma or equivalent • Previous experience in customer service • Previous experience working in an office setting • Valid Class D Driver's License Preferred Qualifications: • Previous experience in municipal government • Previous experience in utility billing and billing software • Previous experience with Microsoft Office software Phvsical Job Reauirements: • Must be able to sit for long periods of time • Ability to hear and speak when conversing in person or by phone • Ability to see and read reports, correspondence, computer screens, and other documents C:�Documents and Settings\speine\Local Settings\Temporary Internet Files\OLKF7\Utiliry Billing Clerk - finalized (2).doc Page 2 � � --..