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City of <br />Pequot <br />Lakes — _ <br />AGENDA ITEM #6.3 <br />REPORT TO <br />CITY COUNCIL <br />Report Prepared by: Sandy Peine, City Clerk <br />Date: September 3, 2013 <br />Subiect: Planning and Zoning Survey <br />Report: The Planning and Zoning Department has begun <br />to mail questionnaires to all persons who have made land <br />use permit applications with the City. The purpose of the <br />questionnaire is to see how the public perceives the quality <br />of service that is provided through the land use permitting <br />process and to ensure that a high level of customer service <br />is met throughout the process. Staff is also looking to see if <br />there is anything that can be improved in the permitting <br />process. <br />The attached survey results reflect land use permits from <br />January through June, 2013, and represent a 55% return <br />rate. <br />I would like to commend Dawn Bittner for taking the <br />initiative to pursue this project. According to the surveys <br />