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CITY OF PEQUOT LAKES <br /> Freeze Run/Frozen Water Service Lines Policy <br /> The City shall make every effort to keep water mains/service lines open. However, it is the responsibility <br /> of each customer served by the water system to take reasonable precaution to prevent his or her water <br /> service from freezing. <br /> FREEZE RUN <br /> 1. The City Clerk shall establish lists of homes that either have frozen in the past or are in a <br /> strategic location in the service area to allow for the movement of water in the City's mains. <br /> 2. The home owner and/or tenant will be contacted by phone or letter to announce the beginning <br /> and end of the freeze run. <br /> 3. The City will provide all freeze run participants with a thermometer to check the water <br /> temperature from inside their home as follows: <br /> a. Take running water temperature at the same place in the home each time. <br /> b. Let the water run at least 5 minutes before checking the temperature. This insures that <br /> the water tested is from the water main and not the inside plumbing of the heated <br /> home. <br /> c. When the water temperature is less than 36 degrees Fahrenheit, start the freeze run <br /> and contact City Hall. <br /> 4. While on the freeze run, run your water at the rate of one gallon every four minutes—about the <br /> stream width of a pencil. A dripping faucet is not enough flow to keep the water line from <br /> freezing. <br /> 5. Keep your drain clear of debris to prevent overflow or flooding. <br /> 6. Your water/sewer bill will be adjusted to pre-freeze run amounts if you have been notified by <br /> City Hall.The pre-freeze run amounts is based on an average usage for the months of <br /> September—December. Freeze run participants are required to contact City Hall at 218-568- <br /> 5222 to let City Staff know they have started running water for the freeze run. <br /> 7. If a water department employee is called upon to locate a frozen water line during non- <br /> scheduled water department hours,the water customer shall be assessed the actual labor cost <br /> associated with that"call-out" but no less than$75.00. <br /> This policy is Effective 1-6-2015 <br /> Signed: <br /> David Sjoblad, Mayor <br /> Attest: <br /> Sandra A. Peine,City Clerk <br /> S:\Sandy Documents\Water\Frozen Water Lines\Freeze Run-Frozen Water Service Lines Policy.docx <br />