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Obje�tive�for�ervice Goal 1 <br /> a. Percent of volunteer staff attending trainings or using online training modules(target: <br /> 100%). <br /> b. Percent of volunteer staff who indicate on a survey that they feel comfortable assisting <br /> patrons with library materials and services(target:85%). <br /> c. Percent of library shifts with at least one volunteer staff member who feels comfortable <br /> assisting patrons with all library services,including basic electronic services(target:85%). <br /> d. Number of circulation desk,back office,and program volunteers(target:maintain or <br /> increase). <br /> e. Percent of circulation desk,back office,and program volunteers who stay more than one <br /> year(target:90%).For those volunteers who leave,assess reasons. <br /> f. Library Board Member slots filled(target: 100%). <br /> Service Goa12: Public Space <br /> Community members and visitors of all ages will access an appealing public space with the <br /> amenities and technology needed to accommodate large and small group gatherings, <br /> including videoconferencing. <br /> A.c�i����igs foi� Sef-E-ice GoaT � <br /> Activity 2-1: Build awareness about available library meeting spaces. <br /> Activity 2-2: Improve library meeting spaces with welcoming decor. <br /> Activity 2-3: Continue to provide community events bulletin board. <br /> Activity 2-4: Provide smart meeting room with videoconferencing and other appropriate <br /> technology. <br /> �l��e�ivc�s fc�r Service Cc�al � <br /> a. Total number of ineetings and programs in library meeting room <br /> b. Number of people attending programs or meetings in library meeting room <br /> c. Number of times videoconferencing technology is used <br /> d. Percent of organizations using library meeting rooms that indicate on a survey that the <br /> space,equipment,etc.met their needs; include feedback questions <br /> Page 5 of 9 <br />