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L. Responsible for word processing of letters. memos. resolutions. licenses. <br />�- business cards. etc. <br />M. Assists Clerk's Office ,i-ith election process <br />N. Other duties as assil?ned <br />O. Processes and files quarterly sales tax returns <br />3. Utility Billing Duties <br />A. Performs water and sewer billing duties <br />B. Answers calls and inquiries regarding utility billing issues <br />C. Generates and reviews computer reports <br />4. Police Department Duties <br />A. Answer and direct incoming telephone calls <br />B. Greet. assist & direct public who enter the Police Department <br />C. Dispatch information to the officers in the field as needed <br />D. Process case files <br />E. Transcribe machine dictation <br />F. Process s?un permits to purchase <br />G. Take requests for building security checks <br />Required Knowledge, Skills, and Abilities: <br />• Knowledge of general office practices and procedures <br />• Ability to work effectively with other city personnel, vendors, and the public <br />• Ability to follow oral and written instructions <br />• Ability to organize daily work, set priorities, and work independently <br />• Ability to present positive and professional image of the City to the public <br />• Ability to use computer, word processing software, fax, transcription machines, <br />copier and other standard office machines <br />• Ability to accurately type 45 words per minute <br />Minimum Oualifications: <br />• High school education or equivalent <br />• Two years clerical and/or receptionist/customer service experience <br />• Experience with word processing <br />Page 2 <br />SASandy Documents\Employees\Job Descriptions\ Revisions \2011 \Office Assistant.doc <br />